Soundkraft is a premier institution dedicated to fostering musical talent and providing high-quality music education. We offer a range of programs for students of all ages and skill levels, and we are committed to creating an inspiring and supportive environment for both students and staff. Job Overview: The admin assistant is the first point of contact for students, parents, and visitors. This role is essential in ensuring a positive experience for everyone who interacts with the academy. The admin assistant will manage day-to-day administrative tasks, provide excellent customer service, and support the smooth operation of the academy. Also will manage the admission process, renewal process etc along with the payment collection. Key Responsibilities: Customer Service: Greet and assist students, parents, and visitors in a friendly and professional manner. Handle inquiries via phone, email, and in-person, providing accurate information about programs, schedules, and events. Address and resolve any concerns or issues promptly and effectively. Administrative Support: Manage front desk operations, including answering phones, scheduling appointments, and maintaining a clean and organized reception area. Assist with student registrations, admissions, and record-keeping. Prepare and distribute informational materials and updates to students and parents. Secretarial Duties Answer and direct phone calls, as well as respond to voicemails and emails. Greet visitors and provide them with information and assistance as needed. Manage and maintain the office calendar, including scheduling appointments and meetings. Prepare and distribute meeting materials, including agendas, minutes, and other documents. Scheduling and Coordination: Coordinate and manage the scheduling of classes, rooms, and events. Support faculty and staff with administrative tasks related to their schedules and class preparations. Financial Management: Process payments, including tuition fees, and maintain accurate records of transactions. Assist with invoicing and financial documentation as needed. Communication: Maintain effective communication channels between the academy’s administration, faculty, students, and parents. Handle correspondence, including drafting and sending out notices, reminders, and updates. Develop and maintain relationships with colleagues, clients, and vendors. Communicate effectively and professionally, both verbally and in writing. Provide exceptional customer service and support to our clients and stakeholders. Office Administration Maintain and order office supplies, as well as manage the office budget. Coordinate with vendors and service providers to ensure the smooth operation of our office. Develop and implement administrative processes and procedures to improve efficiency and productivity. Provide training and support to new staff members, as well as assist with onboarding and orientation. Event Support: Assist with the planning and execution of academy events, such as recitals, concerts, and workshops. Coordinate event logistics and manage on-site activities. General Office Duties: Perform general clerical tasks, including filing, data entry, and maintaining office supplies. Assist with maintaining the academy’s database and ensuring accurate and up-to-date information. Qualifications: 2+ years of experience as a Secretary, Administrative Assistant, or in a related role. High school diploma or equivalent required; degree in Business Administration, Communications, or a related field preferred. Excellent organizational, communication, and interpersonal skills. Ability to work independently and as part of a team. Proficient in Microsoft Office, Google Suite, and other productivity software. Ability to maintain confidentiality and handle sensitive information with discretion. Preferred Qualifications : Experience working in a fast-paced office environment. Knowledge of office administration and management principles. Certification in administrative assistance or a related field. Bilingual or multilingual skills. What We Offer: Competitive salary and benefits package. Opportunity to work with a dynamic and supportive team. Collaborative and inclusive work environment. Professional development and growth opportunities. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Supplemental Pay: Commission pay Performance bonus Yearly bonus Ability to commute/relocate: Akshayanagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Microsoft Office: 2 years (Preferred) Secretarial work: 1 year (Required) total work: 2 years (Required) Language: English (Required) Kannada (Preferred) Location: Akshayanagar, Bengaluru, Karnataka (Preferred) Willingness to travel: 50% (Required) Work Location: In person
